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This isg white paper outlines the recommended phases implementation and pricing of the build operate and transfer bot model in which an organization uses a service provider to design and implement a service delivery model that is later brought in house.
Isg bot. We believe this research represents a new way to both articulate and measure. This isg white paper what is your bot vision. When and how to scale robotic process and cognitive automation explores these three phases to prepare you for bot 3 0. Because a bot can be as much as 65 percent less expensive than a full time employee industry experts are expecting it to radically alter the conventional business process outsourcing bpo model and even the global outsourcing industry as a whole.
Isg relationship360 measuring the health of it s relationships with the business using the world s largest satisfaction benchmarking database.